Global Dashboard
Process Management & Analytics full control of the process
A Unified Portal creates a single-pane-of-glass experience for process management and valuable insights via analytics of processes. No more needing to orchestrate multiple vendors & human resources using separate tools and platforms for each. Instead – ISG offers a better approach to these common challenges facing data center infrastructure managers.
1
Command Center & Technical Helpdesk
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Global Logistics & Export Compliance
3
Global Workforce On-Demand
4
Process Analytics
Global Logistics & Export Compliance Management
Complete “End to End” export and distribution services in 160+ countries. Customized customs brokerage, Importer of Records (IOR) representation, predictable delivery SLA and live tracking for over 900 cities.
Importer of Records
Local Freights & Proof of Delivery
Global Export & Reserve Logistics
Warehouse & Fulfillments
Vat & Duties Payments
Export & Import Compliance
Replacement & Returns
Customs Brokerage
Trusted by Global Brands
Our Certifications Complement Our Specialties And Credibility
Delivering mission-critical service faster with our Service Cloud Platform.
Our Service Cloud platform, powered by advanced automation, robust platform capabilities, proactive incident management features, chatbots, and machine learning, enables our workforce to act quickly by identifying, collaborating, and fixing issues with proven workflows.
- Real-time collaboration using B2B API, Mobile Apps, and web portals
- Real-time omnichannel communication supporting Mobile App, SMS, WhatsApp, Email
- Real-time visibility into workforce activity and 3PL logistics
- Customer Workflows and automated processes powered by Machine Learning
Why Service Global?
Realize your business goals and stay ahead in the industry with Service Global. Our team of digital engineering experts can support you on your journey to enterprise modernization, ensuring that you remain competitive.
1. Technical Expertise
A proven track record of delivering high-quality digital engineering and enterprise modernization solutions and expertise.
2. Industry Experience
Experience in various industries and a deep understanding of their business challenges, processes, and regulatory requirements.
3. Project Delivery Methodology
Our commitment to project delivery excellence has led us to create innovative tools and processes to ensure successful delivery and fast time-to-value.
4. Ability to Scale
We are the ideal partner for your future, offering scalability and adaptable engagement models to meet all of your growth needs.
5. Communication and Collaboration
By prioritizing communication and collaboration, we strive to create powerful engagement among teams throughout their project journey.
6. Innovation and Continuous Improvement
Our commitment to forward-thinking ideas and continuous improvements ensures our customers always maintain a competitive edge.
Billy Bath
Bob Sidhu
Subhash Hegde
Harpreet Dhillon
Omesh Sharma
Sundar Subramaniam
We have nurtured strategic alliances with a curated set of the world’s leading technology and service providers to deliver best-fit technology solutions for our customers.
In conjunction with our partners, Iron Service Global creates end-to-end industry-leading solutions for our customers. Our partnership model gives us the ability to be flexible and respond to your specific needs, regardless of whether you are a global enterprise or small business.
Our partner relationships help us create out-of-the-box; innovative solutions for end-users who need to achieve high performance, scalability, and reliability at a competitive cost.
Why work at Iron Service Global?
Iron Service Global is a dedicated, success-oriented, talented team of individuals. We are always looking to expand that team with key individuals who are dedicated, self-motivated, and creative and have the passion to accomplish great things. We are at the forefront of market development for internet servers, where you learn new things every day. We combine the power of value added through integration of hardware and operating system products with a resolute commitment to our customers’ unique requirements and ultimate success.
- Let’s work together and explore opportunities.
- Join a success-oriented, talented team of individuals.
- Get best of training, compensation and benefit packages.
Our leadership in the Industry:
We have been in this industry for more than 10 years with successful track records and customer loyalty. Please come and join an organization which has every reason to be successful and help boost your career.
Location, Compensation, Benefits and Opportunities:
We are located in Pleasanton, CA, just 41 miles east of San Francisco and about 27 minutes from Sunnyvale, the world headquarters of the high-tech industry. We will compete to provide you the best in the areas of re-training, compensation and benefit packages. Please contact our HR department, or simply e-mail your resume to jobs [at] ironserviceglobal.com
View Our Current OpeningsAchievements
Our Global Presence
We are a global company with presence on every continent.
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Year Of Experience
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Countries
+
Tier 1/2/3 Cities
+
Skilled Engineers
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Stocking Locations
“Working with Service Global has been a fabulous experience, allowing me to acquire invaluable knowledge in cutting-edge technologies and techniques. The organization has provided me with many opportunities to work on various projects, affording me a diverse range of exposure and experience.”
Japinder Singh
Network Engineer (L2) - Canada
“At Service Global, our collaborative work environment is conducive to professional growth and development. The hands-on training provided is second to none. I have been fortunate to benefit from daily management interaction, which contributes significantly to my overall satisfaction with the organization.”
Andre Bardon
Network Engineer (L2) - United States
“My tenure with Service global has been a source of tremendous satisfaction, both in terms of the company's dynamic work culture and the exceptional caliber of its personnel. The organization's unwavering commitment to fostering a supportive and collaborative work environment has made my time here an absolute pleasure.”
Francisco Azuri
Network Engineer (L2) - United States
“Service Global's reputation in the IT market is well-deserved, boasting an exceptional team of professionals who are always willing to lend an ear and assist with any queries. Not only do they facilitate individual growth, but they also prioritize team development, which has undoubtedly contributed to my high level of job satisfaction.”
Wazid Akbar
Desktop Support Engineer (L1) - United Kingdom
Join Our Community
We are trusted by over 500+ clients.
Join them by using our services and grow your business.
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Check out our trending insights, news and resources.
Let's Connect
Our global experts are ready to help your business. Get in touch with one of our Experts today.
We look forward to hearing from you!
Unified Workflow & Database Support for a Total Field Support Service Solution.
Same Day, Break/Fix Services Available in 160+ Countries.
Global Network of 600+ International Warehouse Stocking Locations.
Customized Dashboards & Reports Aligned to KPI’s.
Multi-Vendor Equipment Support.
Global Network of 6000+ Certified & Trained L0-L4 Engineers.
SLA-Driven Export & Imports (IOR/EOR in 160+ Countries).
Integration Available for Popular ERP & CRM Systems for Seamless Operations.
Our Process
We make your device management stress-free by having full control of the process
01
LAST-MILE COORDINATION
Scoping, Knowledge Acquisition, Project Co-ordination, Hands & Eye Support.
02
REMOTE MONITORING
Pro-active Performance Monitoring, Threshold Alerts, Dashboard Reporting.
03
LEVEL 1 SUPPORT
Incident Management, Service Desk For Escalations, Knowledge Repository.
04
LEVEL 2 & LEVEL 3 SUPPORT
Problem Management, Change Management, Performance Management.
We Provide All These Certifications
Network Certifications
System Certifications
Security Certifications
Process Certifications
Architecting Skillsets
GLOBAL COVERAGE
Iron Service Global is Available in Over 160+ Countries with more than 6000+ Skilled Engineers Ready to take on Your Project
Take advantage of a global network to fulfill your IT service needs at all of your locations through a single platform. In addition to service support technicians, over 600+ international Warehouse Stocking Locations (WSL) are available to provide spare parts storage and staging services for deployments and your same day.
NORTH AMERICA (NA) COVERAGE:
- 260 WSL Depots available
- IOR Services available, all major countries
LATIN AMERICA (LATAM) COVERAGE:
- 80 WSL Depots available
- IOR Services available, all major countries
- Special coverage in São Paulo, Brazil
EUROPE & MEA (EMEA) COVERAGE:
- 200 WSL Depots available
- IOR Services available, all major countries
- Distribution Center in Amsterdam
ASIA PACIFIC (APAC) COVERAGE:
- 110+ WSL Depots available
- IOR Services available, all major countries
Field Service Engineers & Warehouse Stocking Location
Field Service Engineers Only
Details Available on Request
Our Goals
Provide Organizations Ability To Leverage New Technologies
Reduce Timeline for Deployments to Critical Environments
Relieve IT Teams of Project Management
