Service Global unlocks the potential of your networking environment, driving IT and business performance with dynamic scalability. Our Managed Network Services maximize agility, stability, and responsiveness - giving you a winning edge in today's ever-changing landscape.
Detects, assesses, and directs notifications about alarms, conditions, and alerts--all designed to help you identify potential problems before they impact operations.
Paired with Event Management, take prompt action for the resolution of faults by leveraging the combination of our dedicated and on-demand workforce.
NetOps is a comprehensive managed service with the provisioning workflow taken care of. Our NOC experts provide Moves, Adds, and Changes (MAC) services for your network.
On-Premises Managed Network Operations Center (NOC) is a dedicated team that is part of the organization’s IT or infrastructure group and provides remote monitoring, management, and support services for their network. The NOC is staffed by experienced network engineers and technicians who use a range of tools and techniques to monitor and manage the organization's network.
In a shared NOC, the clients' networks are monitored and managed using a centralized platform, enabling the NOC team to monitor and manage multiple clients' networks from a single location. This can reduce costs, improve efficiency, and resolve network issues quickly and effectively.
Overall, a shared NOC is an excellent option for organizations that want to outsource their network operations to a trusted partner, ensuring that their network is running smoothly and securely 24/7.
Hybrid NOC provides organizations with the best of both worlds – the control and security of an on-premises NOC and the cost-effectiveness and expertise of a remote NOC using a combination of on-premises and remote resources. In a hybrid NOC, some network monitoring and management functions are performed on-site, while a remote NOC team performs others.
Service Global's dedicated/managed NOC service is the perfect solution for enterprise network and data center needs. Our 24/7 tech support, operational monitoring, and dedication to WANs, clouds, and data center solutions provide reliable results with no downtime. We have a detailed organization hierarchy that ensures swift responses in any circumstance - so you can rest easy knowing we've got your back!
Our Service Cloud platform, powered by advanced automation, robust platform capabilities, proactive incident management features, chatbots, and machine learning, enables our workforce to act quickly by identifying, collaborating, and fixing issues with proven workflows.
“Working with Service Global has been a fabulous experience, allowing me to acquire invaluable knowledge in cutting-edge technologies and techniques. The organization has provided me with many opportunities to work on various projects, affording me a diverse range of exposure and experience.”
Network Engineer (L2) - Canada
“At Service Global, our collaborative work environment is conducive to professional growth and development. The hands-on training provided is second to none. I have been fortunate to benefit from daily management interaction, which contributes significantly to my overall satisfaction with the organization.”
Network Engineer (L2) - United States
“My tenure with Service global has been a source of tremendous satisfaction, both in terms of the company's dynamic work culture and the exceptional caliber of its personnel. The organization's unwavering commitment to fostering a supportive and collaborative work environment has made my time here an absolute pleasure.”
Network Engineer (L2) - United States
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