Data Center Infrastructure Services

At Service Global, we work closely with our clients to ensure that our data center engineering services are aligned perfectly with their needs. We provide a comprehensive catalog of design, build and support options to increase infrastructure availability while decreasing operational costs.

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Trusted by Global Brands

24/7 Global Coverage

Responsive and agile 24/7 customer service helpdesk manages ticket case management and dispatching of both technical and logistics services globally.

Global Workforce & Program Management

Global network of over6000+ skilled L1 – L5 engineers available to provide a trusted local resource for last-mile 4-hour and Next Business Day (NBD) repair services.

On-Demand Smart Hands Technicians

On-Demand Smart Hands technicians are available in local regions to perform last-mile tasks independently or in conjunction with Level 2 support techs.

Global Coverage

Data Center Managed Services for Infrastructure Management

Service Global serves Datacenter clients with a full host of services and global capabilities – these services can be used in conjunction with one another in order to create a total Turnkey Solution for your organization. Our data center clients require fast, transparent, and high-quality support services because any inefficiencies are bad for business. We provides data center managers with the ability to perform the high quality technical services without the need for costly investments to infrastructure in regions where resources are costly to maintain. With a Turnkey Field Service Solution from Service Global – data center organizations can provide agile services throughout the entire supply chain from procurement & configuration to post deployment service support.

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End-to-end services designed to drive business outcomes.

We offer a unique end-to-end service from configuring and shipping equipment to powering racks. Whether a single site or a complex installation involving hundreds of locations across the globe, we can get it done on time and within budget, all while meeting high standards.

Rack and Stack - Server Builds & Configuration
Colocation and containerization
Structured cabling
Cross connects and MMR

Smart Hands – Break fix, spares and repair
Asset inventory
Maintenance and upgrades
Equipment disposal and certification

Delivering mission-critical service faster with our Service Cloud Platform.

Our Service Cloud platform, powered by advanced automation, robust platform capabilities, proactive incident management features, chatbots, and machine learning, enables our workforce to act quickly by identifying, collaborating, and fixing issues with proven workflows.

Real-time collaboration using B2B API, Mobile Apps, and web portals
Real-time omnichannel communication supporting Mobile App, SMS, WhatsApp, Email

Real-time visibility into workforce activity and 3PL logistics
Customer Workflows and automated processes powered by Machine Learning

The opportunity for edge computing is far-reaching and will enable new ways of doing things, such as private 5G networks or IoT platforms.

INDUSTRIAL

Edge Compute Server
Industrial Gateway
Industrial PC
Factory Automation
Process Control
HMI/AR Device
Mobile Robots
Industrial Drone

SMART CITY

Fixed Wireless Gateway
Transportation Gateway
Video Analytics Server
Public Kiosk/Signage
Public Safety Gateway
Edge vision/AI Solutions
Roadside Units

RETAIL

SD-WAN Enterprise/Edge Server
On-premise Kiosk, Signage, Surveillance
Service Robot
Smart Education Solutions
AR/VR

HEALTHCARE

Medical Edge Compute
Real Time Surgery
Digital Pathology
Health Care Robot
Remote Healthcare

PUBLIC/DEFENSE

Urban Air Mobility
Air Traffic Management
Surveillance Drones
Military Applications

Our Global Presence

We are a global company with presence on every continent.

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Countries

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Tier 1/2/3 Cities

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Skilled Engineers

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Stocking Locations

“Working with Service Global has been a fabulous experience, allowing me to acquire invaluable knowledge in cutting-edge technologies and techniques. The organization has provided me with many opportunities to work on various projects, affording me a diverse range of exposure and experience.”
Japinder Singh
Network Engineer (L2) - Canada

“At Service Global, our collaborative work environment is conducive to professional growth and development. The hands-on training provided is second to none. I have been fortunate to benefit from daily management interaction, which contributes significantly to my overall satisfaction with the organization.”
Andre Bardon
Network Engineer (L2) - United States

“My tenure with Service global has been a source of tremendous satisfaction, both in terms of the company's dynamic work culture and the exceptional caliber of its personnel. The organization's unwavering commitment to fostering a supportive and collaborative work environment has made my time here an absolute pleasure.”
Francisco Azuri
Network Engineer (L2) - United States