On Premises & Hybrid Infrastructure Services
Service Global enables organizations to have a cost-effective, efficient infrastructure that supports their next generation technological initiatives. Our infrastructure services and solutions facilitate the seamless transition and management of key components such as cloud technology, software-defined data centers and networks, and security.
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Data Center Managed Services for Infrastructure Management
Service Global's infrastructure services and solutions enable organizations to effortlessly transition from conventional infrastructure models to modern and cost-efficient technology solutions. This facilitates the seamless integration of cloud, software defined data centers, networks as well as a streamlined employee workplace designed for maximum productivity in an ever-changing landscape.
Monitoring and Maintenance
Monitor the performance of the data center infrastructure and perform regular maintenance to keep it running smoothly.
Backup and Disaster Recovery
Backup and disaster recovery solutions to ensure that enterprise data is protected in case of any failures.
Security
Security services to protect the data center infrastructure and the sensitive information stored within it.
Scalability
Scale data center infrastructure as their business grows, ensuring that they have the resources they need to meet changing demands.
Expertise
data center infrastructure management and provide guidance to enterprises to make informed decisions about their infrastructure.
Cost-effectiveness
By outsourcing data center infrastructure management to MSPs, enterprises can reduce the cost and complexity of managing the infrastructure in-house.
End-to-end infrastructure management services designed to drive business outcomes.
Service Global's Infrastructure Management Services ensure optimized operations, improved user experiences and enhanced enterprise mobility. Our comprehensive solutions cover the breadth of infrastructure needs to accelerate cloud performance while creating entirely new capabilities through integrated services and collaborative outcomes.
- Network Management - Design, configuration, and maintenance of network infrastructure including routers, switches, and firewalls.
- Server Management - Management of servers, including installation, configuration, and maintenance.
- Storage Management - Management of storage systems, including disk arrays, backup systems, and cloud storage.
- Database Management - Management of databases, including performance tuning, backup, and recovery.
- Virtualization Management - Management of virtual environments, including virtual machines, virtual networks, and virtual storage.
- Cloud Management - Management of cloud infrastructure, including deployment, configuration, and management of cloud-based resources.
- Security Management - Management of security infrastructure, including firewalls, intrusion detection systems, and security information and event management (SIEM) systems.
- Monitoring and Reporting - Real-time monitoring and reporting of the infrastructure, including performance, availability, and security.
- IT Operations Management - Coordination of IT operations, including incident management, change management, and problem management.
- Service Level Agreement (SLA) Management - Management of service level agreements, including monitoring and reporting of service levels.
Delivering mission-critical service faster with our Service Cloud Platform.
Our Service Cloud platform, powered by advanced automation, robust platform capabilities, proactive incident management features, chatbots, and machine learning, enables our workforce to act quickly by identifying, collaborating, and fixing issues with proven workflows.
- Real-time collaboration using B2B API, Mobile Apps, and web portals
- Real-time omnichannel communication supporting Mobile App, SMS, WhatsApp, Email
- Real-time visibility into workforce activity and 3PL logistics
- Customer Workflows and automated processes powered by Machine Learning
Enabling integrated service management and intelligent automation
Service Global is enabling it's customer to reimagine data center infrastructure management through the power of integrated service management and intelligent automation. With these cutting-edge tools, we help organizations to create a streamlined user experience that drives innovation forward.
Automated Monitoring and Maintenance
We leverage intelligent automation to monitor the performance of the data center infrastructure and automatically perform maintenance tasks to resolve issues before they become major problems.
Integration of Service Management Tools
We integrate service management tools to manage the end-to-end infrastructure, including network, server, storage, database, virtualization, cloud, security, and monitoring, resulting in a unified and streamlined management approach.
Automated Incident Response
We use intelligent automation to automate incident response processes, reducing downtime and ensuring fast resolution of issues.
Predictive Analytics
We use predictive analytics to anticipate infrastructure issues and take proactive measures to resolve them, reducing downtime and ensuring continuous operation of the infrastructure.
Automated Security
We leverage intelligent automation to automate security processes, including continuous monitoring and threat detection, to ensure that the data center infrastructure is protected from cyber-attacks.
Automated Backup and Disaster Recovery
We enable intelligent automation to automate the backup and disaster recovery processes, reducing the risk of data loss and ensuring fast recovery in case of failures.
Achievements
Our Global Presence
We are a global company with presence on every continent.
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Year Of Experience
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Countries
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Tier 1/2/3 Cities
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Skilled Engineers
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Stocking Locations
“Working with Service Global has been a fabulous experience, allowing me to acquire invaluable knowledge in cutting-edge technologies and techniques. The organization has provided me with many opportunities to work on various projects, affording me a diverse range of exposure and experience.”
Japinder Singh
Network Engineer (L2) - Canada
“At Service Global, our collaborative work environment is conducive to professional growth and development. The hands-on training provided is second to none. I have been fortunate to benefit from daily management interaction, which contributes significantly to my overall satisfaction with the organization.”
Andre Bardon
Network Engineer (L2) - United States
“My tenure with Service global has been a source of tremendous satisfaction, both in terms of the company's dynamic work culture and the exceptional caliber of its personnel. The organization's unwavering commitment to fostering a supportive and collaborative work environment has made my time here an absolute pleasure.”
Francisco Azuri
Network Engineer (L2) - United States
“Service Global's reputation in the IT market is well-deserved, boasting an exceptional team of professionals who are always willing to lend an ear and assist with any queries. Not only do they facilitate individual growth, but they also prioritize team development, which has undoubtedly contributed to my high level of job satisfaction.”
Wazid Akbar
Desktop Support Engineer (L1) - United Kingdom
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